Customers will receive a full refund on their purchase of Digital Products if the return request is received within 14 days of purchase. This includes digital products which are purchased as a purchase code, such as a course, or online eBook or other digital product subscription, such as eBooks. To obtain a refund, the customer will be required to fill out a support ticket and supply their order information to Customer Support on the Support Help-desk.

Click here to start a support ticket to request a refund for digital products within a 14-day purchase period.

Submit a Ticket

To see our return policy, please go to the footer of your dashboard or catalog.