We highly recommend that you create a zero point practice exam. This ensures students are set up correctly for use with the LockDown Browser and avoids issues during actual exams.
The importance of a practice exam cannot be overstated. Using the LockDown Browser requires that the browser be installed correctly and gives students a chance to use, and become familiar with, the software.
We recommend creating a short, ungraded, zero-point exam so that students can install the software and become familiar with using the browser. You can also give the exam unlimited attempts in case they need to reinstall the software or there are other unforseen issues.